Although we do our best to minimize any disruption to our system, outages can occur for several reasons.
The electrical grid in Ontario is interconnected, Loss of supply refers to a power failure within the electricity network provided and maintained by our supplier, Hydro One. These types of outages are frequently beyond the ability of Entegrus to address / repair.
Unplanned power interruptions can also be caused by weather conditions, motor vehicle accidents, defective equipment, tree, animal or other foreign interference.