Why do power outages happen?

Although we do our best to minimize any disruption to our system, outages can occur for several reasons.

The electrical grid in Ontario is interconnected, Loss of supply refers to a power failure within the electricity network provided and maintained by our supplier, Hydro One. These types of outages are frequently beyond the ability of Entegrus to address / repair.

Unplanned power interruptions can also be caused by weather conditions, motor vehicle accidents, defective equipment, tree, animal or other foreign interference. 

Visit our outage map