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  • How do I opt out of Time-of-Use (TOU) pricing?
  • How can I sign up for pre-authorized payments?
  • What are your rates?

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  • Bills & Accounts
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    • Billing & Payments
      • Customer Choice (Opt in/out of Time-Of-Use)
      • Understanding Your Bill
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      • Low Income Energy Assistance
      • Retail Energy Contracts
      • Ontario Electricity Rebate (OER)
    • Self Service Forms
    • Electricity Rates
    • Water Rates, Policies & New Connections
    • Green Button
    • Submit a Water Meter Reading
    • Commercial and Generation Energy Manager
    • Disconnection & Reconnection
    • Conservation
    • Bill Inserts
  • Services
    • Conditions of Service
    • Moving
      • Purchasing or selling a property with an existing microFIT Facility
    • Residential Electrical Service Requests
    • SMS Alert Beta Test
    • Power Quality Issues
    • Commercial & Industrial Electrical Service Requests
    • Subdivision Development
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        • Connecting a Generator ≤ 10 kW
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      • Power Restoration Process
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        • IHSA’s Guideline for Working Near Overhead Electrical Powerlines and Equipment
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  • Bills & Accounts

    • My Account
    • Billing & Payments
      • Customer Choice (Opt in/out of Time-Of-Use)
      • Understanding Your Bill
      • Payment Options
      • Pre-Authorized Payment Form
      • Low Income Energy Assistance
      • Retail Energy Contracts
      • Ontario Electricity Rebate (OER)
    • Self Service Forms
    • Electricity Rates
    • Water Rates, Policies & New Connections
    • Green Button
    • Submit a Water Meter Reading
    • Commercial and Generation Energy Manager
    • Disconnection & Reconnection
    • Conservation
    • Bill Inserts
  • Services

    • Conditions of Service
    • Moving
      • Purchasing or selling a property with an existing microFIT Facility
    • Residential Electrical Service Requests
    • SMS Alert Beta Test
    • Power Quality Issues
    • Commercial & Industrial Electrical Service Requests
    • Subdivision Development
    • Customer Owned Generation
      • Grid-Tied Generation
        • Connecting a Generator ≤ 10 kW
        • Connecting a Generator > 10 kW
        • Fee Schedule
        • SCADA Interconnection Requirements
      • Backup Generation
    • Capital Projects
    • Capacity Map
  • Outages & Safety

    • Outage Map
      • Cause of Power Outages
      • Power Restoration Process
    • Report Streetlight Out
    • Report an Issue
    • Health & Safety
      • Powerline Safety
        • IHSA’s Guideline for Working Near Overhead Electrical Powerlines and Equipment
        • Clearances to Overhead & Underground Electrical Infrastructure
        • Clearances for Swimming Pools
      • Preparing for an extended outage
      • Winter Preparation Tips
      • Utility Fraud
      • Flood Safety
      • Home Safety
      • School Resources & Presentation Requests
    • Trees & Powerlines
    • Digging and Excavating
    • Contractor Compliance
    • Understanding Power Outages & How We Restore Service
  • About

    • Covid-19 Response
    • News
    • Careers
    • Regulatory
    • Scorecard
    • Accessibility
    • Community
      • EDA Western District Power of Golf Fore Charity 2024 Sponsors
    • Bids & Tenders
    • Affiliated Businesses
    • Privacy Policy
    • Terms of Use
    • Smart Grid Innovations
  • Contact

    • Contact Customer Service
    • Hours of Operation
    • Join Our Mailing List

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Forms

Moving

Pre-Authorized Payment Signup/Change (Also available in My Account)

Report a Water Meter Reading

Report a Streetlight Out

General Service > 50 kW Commodity Pricing Form

Damage Claim Form

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