News

There will be a planned power outage affecting approximately 150 customers in Chatham on Monday, March 20th from 5:00pm-7:00pm to install new lines. Customers affected will be notified via interactive voice messaging. Some customers on the following…

There will be a planned power outage affecting approximately 265 customers in Chatham on Wednesday, March 22nd from 4:00pm-6:00pm to install new lines. Customers affected will be notified via interactive voice messaging. Some customers on the following…

Offices will reopen on Tuesday, February 21st at 8:30am. For outage related information, click here for our online outage map. For emergencies, please contact 1-866-804-7325.

Entegrus has been notified by Hydro One of a 4-hour planned power outage that will affect the entire Community of Erieau on Tuesday, February 14, 2023 from 9:00am-1:00pm to replace two hydro poles.  Outage date: Tuesday, February 14, 2023 from 9:00am-1:…

There will be a planned power outage affecting approximately 170 customers in St. Thomas on Friday, January 20th from 12:30pm-3:00pm for a system upgrade. Customers affected will be notified via interactive voice messaging. Some customers on the…

There will be a planned power outage affecting approximately 225 customers in Ridgetown on Saturday, January 21st from 8:00am-11:00am for a system upgrade. Customers affected will be notified via interactive voice messaging. Some customers on the…

There will be a planned outage affecting approximately 300 customers in Tilbury on Monday, December 12th, 2022 from 9:00am-10:00am for system restoration. Affected customers were notified by telephone.  Some customers on the following streets will be…

There will be 300 customers affected by a planned power outage occurring on Friday, December 2nd from 9:00am-10:00am for system repairs. Customers affected will be notified via interactive voice messaging. We are sorry for the inconvenience.

Customer Service will reopen on Monday, November 14th at 8:30am. In case of a power interruption or water emergency, please contact 1-866-804-7325.

Entegrus requires a 4-hour town-wide planned power outage that will affect the Town of Bothwell on Saturday, November 19th, 2022 from 6:00am-10:00am to replace aging equipment and install upgrades at the Bothwell Distribution Station.  Outage date:…