Although customers are not expected to notice any change or interruption of service, Entegrus is notifying customers of a province-wide voltage reduction test planned by the Independent Electricity System Operator (IESO) for Tuesday, January 21st, 2025.…
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Entegrus is proud to announce a $200,000 donation to the Children's Treatment Centre of Chatham-Kent (CTC-CK) to support the development of their new and expanded facility. This significant contribution reflects Entegrus' longstanding commitment to the…
Entegrus is proud to announce a $10,000 donation to Linck on behalf of its shareholder, Corix District Energy Holdings LP (Corix). This contribution will support essential services for children, youth, and families in our community, helping Linck enhance…
Entegrus is proud to announce a total donation of $58,000 to three local organizations addressing the housing crisis, enhancing educational opportunities, and improving community spaces.Fresh Start Support Services will receive $28,000 to support their…
Entegrus offices will be closed on Thursday, December 12th for staff training. Offices will reopen on Friday, December 13th at 8:30am. For emergencies, please contact 1-866-804-7325. For outage related information, click here for our online outage map.
To complete important upgrade work, rolling outages will be required intermittently over the next two weeks. Rolling outages typically occur as crews perform switching operations to reduce longer outages for some locations. System upgrades are necessary…
Update: December 18thCanada Post has resumed their services. Due to the previous disruption, delivery of printed bills will still be delayed. Update: November 18thAs the Canada Post strike disrupts traditional mail delivery, Entegrus reminds customers…
Entegrus offices will be closed in observance of Remembrance Day on Monday, November 11th and will reopen on Tuesday, November 12th at 8:30am. For emergencies, please contact 1-866-804-7325. For outage related information click here for our online outage…
Entegrus, in partnership with Concentrix, will be dialing customers to complete a Customer Satisfaction Survey via telephone beginning October 28th. Residential Customers: Monday - Friday: 5pm-9pm and Saturday: 12pm-6pm Business Customers:Monday - Friday…
On November 1, 2024, new electricity prices take effect for customers on the Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered price plans. In addition, winter Time-of-Use (TOU) hours and the change in threshold for residential customers on Tiered…