News

Entegrus is notifying 295 customers in Tilbury of a brief outage that will occur on Monday, November 29th from 9:00 - 9:15am. The outage is required for crews to perform switching to restore the system, we apologize for any inconvenience. Affected…

Entegrus is notifying customers of a planned outage affecting 298 customers this Friday, November 19th from 9:00 - 9:30am. The purpose of this outage is for crews to energize a new circuit, we apologize for the inconvenience. Affected customers are being…

Our offices will be closed Thursday, November 11th in observance of Remembrance Day. We will reopen Friday, November 12th @ 8:30am. In case of emergencies, please contact: 1-866-804-7325. 

The Ontario Energy Board (OEB) has announced that electricity prices for households and small businesses will not change as of November 1, 2021 under the Regulated Price Plan (RPP). The winter Time-of-Use (TOU) hours and the change in the Tier threshold…

Update October 22nd: ST. THOMAS: Entegrus has been notified that the Hydro One planned outages scheduled for St. Thomas Nov. 5-7 have been CANCELLED and will be rescheduled at a later date. Although Entegrus tries to minimize extended outages, it is…

285 customers in Tilbury will experience a short, planned power interruption on Tuesday, October 19th from 9:00 until 9:10am.  The purpose of the outage is to make upgrades to the underground system.   Alternate Date: Wednesday, Oct 20th, 9:00am to 9:…

Our offices will be closed Monday, October 11th for Thanksgiving. We will reopen Tuesday, October 12th @ 8:30am. In case of emergencies, please contact: 1-866-804-7325. 

Our flags will fly at half-mast on Thursday, September 30th in honour of those impacted by residential schools, on the first National Day for Truth and Reconciliation in Canada.

Hydro One has notified Entegrus of a planned outage that will affect the Town of Tilbury on Sunday, October 3rd from 2:00am - 7:00am. The purpose of this outage is for work to be performed at the Hydro One Transformer Station. 2265 Entegrus customers…

We will be performing system maintenance on My Account on Friday, September 24th from 8:00 - 9:00pm. Services will be unavailable during this time, we apologize for any inconvenience this may cause.