News

There will be a planned outage affecting approximately 300 customers in Tilbury on Monday, December 12th, 2022 from 9:00am-10:00am for system restoration. Affected customers were notified by telephone.  Some customers on the following streets will be…

There will be 300 customers affected by a planned power outage occurring on Friday, December 2nd from 9:00am-10:00am for system repairs. Customers affected will be notified via interactive voice messaging. We are sorry for the inconvenience.

Customer Service will reopen on Monday, November 14th at 8:30am. In case of a power interruption or water emergency, please contact 1-866-804-7325.

Entegrus requires a 4-hour town-wide planned power outage that will affect the Town of Bothwell on Saturday, November 19th, 2022 from 6:00am-10:00am to replace aging equipment and install upgrades at the Bothwell Distribution Station.  Outage date:…

The Ontario Energy Board (OEB) announced that under the Regulated Price Plan (RPP) electricity prices for households and small businesses will be lowered effective November 1, 2022. Winter Time-of-Use (TOU) hours and the change in threshold for…

Entegrus has been notified by Hydro One of a 4-hour town-wide planned power outage that will affect the City of Mount Brydges on Sunday, November 6th from 5:00am-9:00am so crews can safely replace equipment. Outage date: November 6, 2022 5:00am – 9:00am…

Our offices will be closed Monday, October 10th for Thanksgiving. We will reopen Tuesday, October 11th at 8:30am.  In case of emergencies, please contact 1-866-804-7325.

Our flags will fly at half-mast on Friday, September 30th in honour of those impacted by residential schools, on the second National Day for Truth and Reconciliation in Canada.  

Entegrus has been notified by Hydro One of a 90-minute area-wide planned power outage that will affect the City of St. Thomas and surrounding areas on Sunday, September 11th at 6:00am so Hydro One crews can safely perform critical work at the Edgeware…

Entegrus is notifying customers of a planned outage that will affect customers in the Village of Erieau from 6:00am - 8:00am on Tuesday, June 28th, with an alternate date of Wednesday, June 29th, same times. The purpose of this outage is for crews to…