Contact Customer Service

Our team is always happy to assist.

Before proceeding, perhaps searching our Frequently Asked Questions knowledge base will help you find the answer you're looking for quickly.

Frequently Asked Questions

Contact Us by Email

If you haven't found the answer to your account question, get in touch with us at your convenience via email for the fastest response. Customer service monitors email from 8:30am - 4:30pm, Monday - Friday (excluding holidays) & typically responds to email inquiries within one business day. 

To help us assist you more efficiently, please remember to include your Entegrus service address and/or account number when emailing our Customer Service Team.

Email us

We've created a number of online forms to meet your service needs, and check our search to see if we can answer your question online. 

Contact Us by Telephone

We're also happy to assist you on the phone Monday - Friday, 8:30am - 4:30pm at 1-866-804-7325 (Option 2 for Customer Service). If calling about your account, we recommend having a recent bill handy so we have the information we need about you and your account to help serve you better.