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- Do you have an outage map?
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- Are there any performance targets in the scorecard for the electricity distributors to achieve?
- Are utilities expected to post their scorecards on their websites?
- How can consumers provide feedback about their utility’s scorecard performance?
- How can consumers use the scorecard?
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- Can you explain the different charges on the bill?
- Computer Estimate vs Meter Reading
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- How and where can I pay my bill?
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- How is Electricity Made?
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- Computer Estimate vs Meter Reading
- Do you have any water conservation tips?
- I want my water meter moved to a different location. Who do I call to move it?
- I will be away for a long period of time. Is there anything I should contact Entegrus for?
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- Do you have an outage map?
- Do you trim trees?
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- How can I report a broken link on your website?
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- Are Smart Meters Safe?
- Do you have any water conservation tips?
- Does Entegrus offer energy conservation programs?
- How can I conserve energy at home?
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- Do you offer Fibre Internet?
- How is Electricity Made?
- What does a yellow band on an Entegrus hydro pole mean?
- What is the difference between an Electricity Retailer and Entegrus?
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Entegrus Powerlines and St. Thomas Energy Merged Operations April 1, 2018
Learn more about the merger between Entegrus Powerlines Inc. (EPI) and St. Thomas Energy Inc. (STEI)
Take our Powerline Safety Quiz
Powerline contact is unforgiving and lethal.
Anything can happen in an instant if you’re not aware of your surroundings.
Take our Powerline safety quiz with your family & see how you score.
View Your Energy Consumption Online
My Account is your convenient, online energy management service. By registering, you will have access to paperless billing, online forms, past bills and household usage details that tell you when, and how much energy you are using. My Account also lets you see how your usage compares to similar accounts. A one-stop service, see your billing and energy information in one place so you can better manage your account and your usage.
Learn more
Proposed updates to Conditions of Service
Entegrus has proposed updates to its Conditions of Service. For more information and to review these proposed changes, please visit: entegrus.com/COS
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