Update: November 1, 2024In the event of a postal service disruption, we’re reminding customers it’s important to stay on top of your bill payments, ensuring their bills are paid… Read more
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See allImportant Information Regarding Potential Canada Post Work Stoppage
Telephone Customer Satisfaction Surveys
Entegrus, in partnership with Concentrix, will be dialing customers to complete a Customer Satisfaction Survey via telephone beginning October 28th. Residential Customers: Monday… Read more
Electricity prices for households and small businesses, effective November 1
On November 1, 2024, new electricity prices take effect for customers on the Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered price plans. In addition, winter Time-of-Use (… Read more
Don't be afraid to say no
Scam phone calls, home visits and fake online ads are on the rise. We encourage you to talk to friends or family members who might be more vulnerable.
Learn moreFeatured Programs
Save on Energy
Learn how to stay comfortable and keep your energy costs in check.
Energy Assistance Program (EAP)
Get help to better manage the electricity costs for your home or social housing property.
Ontario Electricity Support Program
There’s help for lower-income Ontario households. Get help.