Ontario Energy Board sets new electricity prices for households and small businesses
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You can now opt out of Time-of-Use Pricing
If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020.
If you want to continue paying TOU prices, no action is required. If you would like to learn more about your pricing options, visit the link below.
Our COVID-19 Response
Visit our dedicated webpage that outlines efforts made by Entegrus to support our customers and community during Covid-19.
Here, you can find information on new in-person customer appointment procedures, how to apply for the Covid-19 Electricity Assistance Program (CEAP) and more.
View Your Energy Consumption Online
My Account is your convenient, online energy management service. By registering, you will have access to paperless billing, online forms, past bills and household usage details that tell you when, and how much energy you are using. My Account also lets you see how your usage compares to similar accounts. A one-stop service, see your billing and energy information in one place so you can better manage your account and your usage.
Learn more
Entegrus' 2019 Scorecard
Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.
Visit our Regulatory page to view the 2019 Scorecard for Entegrus.
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