News
Entegrus, in partnership with Concentrix, will be dialing customers to complete a Customer Satisfaction Survey via telephone beginning October 28th. Residential Customers: Monday - Friday: 5pm-9pm and Saturday: 12pm-6pm Business…
On November 1, 2024, new electricity prices take effect for customers on the Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered price plans. In addition, winter Time-of-Use (TOU) hours and the change in threshold for residential customers on Tiered…
Entegrus is pleased to announce a new initiative aimed at supporting local organizations dedicated to fighting hunger while providing customers with convenient access to important updates. Now through December 15th, for every new SMS registration,…
Entegrus offices will be closed for Thanksgiving on Monday, October 14th and will reopen on Tuesday, October 15th at 8:30am. For emergencies, please contact 1-866-804-7325. For outage related information click here for our online outage map.…
Entegrus line crews, who were heading to Florida to assist Florida Power & Light (FPL) with power restoration, have been called off. While disappointed that they will not be able to participate in the recovery efforts, the team is proud of how…
Entegrus has once again answered the call for assistance, deploying crews to support Florida Power & Light (FPL) in the aftermath of Hurricane Helene and in preparation for the landfall of Hurricane Milton. A team 14 staff members from Entegrus will…
Entegrus proudly hosted the 11th annual Electricity Distributors Association (EDA) Western District’s Charity Golf Tournament at Caradoc Sands Golf Club on September 10th, raising $80,000 to support the building of a hospice in Strathroy.The Power of…
Entegrus offices will be closed for Labour Day on Monday, September 2nd and will reopen on Tuesday, September 3rd at 8:30am. For emergencies, please contact 1-866-804-7325. For outage related information click here for our online outage map.…
Entegrus offices will be closed on Monday, August 5th for the Civic Holiday. Offices will reopen on Tuesday, August 6th at 8:30am. For emergencies, please contact 1-866-804-7325. For outage related information, click here for our online outage…
Entegrus has been notified by Hydro One of a 4-hour planned power outage that will affect the Village of Erieau on Sunday, July 21st from 4:00am-8:00am for Hydro One to perform system maintenance. Outage date: Sunday, July 21, 4:00am - 8:00amAll…