New or relocating customer?
We want to ensure that your move is as seamless as possible. To avoid any interruption to your service, we kindly request that you complete our online move form or contact our office at least 5 days before your move-in date.
If you are a new Entegrus customer, or a current customer moving to a new address, click here to submit your moving request. You can find the requests under the Service Request tab in MyAccount.
Please note: New customers will need to register for MyAccount. In the registration process where it asks for your meter and account numbers, you can skip this step by choosing to continue without an Entegrus bill.
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Contact us if you require assistance.
If you're not sure what LDC (Local Distribution Company) serves the area you are moving to, you can find your LDC on the IESO website.