Payment Options

We offer a variety of ways to make sure your payment is processed promptly. If you have any questions, you can reach our dedicated Customer Service team at 1-866-804-7325 (Option 2), Monday to Friday from 8:30am to 4:30pm or email customerservice@entegrus.com.

Please note: To help support community efforts to reduce the spread of Covid-19, we are requesting customers make payments online whenever possible, and to register for My Account to access their account information online.

Online payment options:
  • Register for My Account to access all of your account information online
    • Sign up for Pre-authorized payment by budget or due date
  • Register for paperless billing
  • Telephone and online banking through your bank/financial institution
  • Credit Card payment service available through Paymentus - 1-866-418-0576 or this link.
Offline payment options:
  • Bank branch or financial institution instant teller
  • Cheque via mail, please tear away and return the top portion of bill with payment

Register for Paperless Billing

To sign up for paperless billing, you must be registered for My Account. Our online account management service. Once you have an account and are logged in, follow these steps:

  • Select  “My Profile" 
  • Select “Yes, I want e-Billing”
  • Select “Update My Profile" 

Register for Pre-Authorized Payments

Pre-authorized payments are available by Budget or By Due Date. 

Learn more