On November 1, 2026, new electricity prices take effect for customers on the Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered price plans. In addition, winter Time-of-Use (TOU) hours and the change in threshold for residential customers on Tiered…
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From October 19th to 29th, Entegrus will be conducting a Customer Satisfaction Survey with the assistance of Concentrix, a third-party research provider. Concentrix will be contacting customers by phone on behalf of Entegrus to gather feedback about…
Entegrus is notifying customers in Wheatley of a Hydro One planned outage that will affect Entegrus customers on Thursday, October 15th between 8:00 a.m. and 10:00 a.m. The outage is required for Hydro One to perform maintenance at the transformer…
The planned power outage will take place on the alternate date on Friday, October 9th between 10:00 a.m. and 2:00 p.m. due to construction in the area.A planned power outage has been scheduled for Thursday, October 8th between 10:00 a.m. and 2:00 p.m.…
Entegrus is notifying customers in Merlin of a Hydro One planned outage that will affect Entegrus customers on Sunday, September 20th between 4:30 a.m. and 8:30 a.m. The outage is required for Hydro One to perform maintenance at the transformation…
A planned power outage is scheduled for a portion of Blenheim on Sunday, August 23rd, from 2:00 a.m. to 6:00 a.m. Crews will be repairing electrical equipment damaged during July’s storms and replacing additional equipment.Approximately 1156 customers…
A planned power outage has been scheduled for Tuesday, August 25th between 9:00 a.m. and 3:00 p.m. to complete system upgrades.Approximately 247 customers will be affected. Customers whose service will be interrupted have been notified directly by…
Entegrus is notifying customers in Wheatley of a Hydro One planned outage that will affect Entegrus customers from 7:00 a.m. to 11:00 a.m. on Friday, July 31, 2026. The outage is required for Hydro One to perform scheduled system maintenance.…
Please note: this outage has been cancelled and will be rescheduled at a future date. A planned power outage has been scheduled for Tuesday, July 28 between 9:00 a.m. and 3:00 p.m. to complete system upgrades.Approximately 247 customers will be…
Entegrus crews restored power to more than 3,000 customers following a severe storm that moved through the region on the evening of July 3, bringing high winds that caused widespread damage to the electrical distribution system.The storm resulted in…