In 2016, St. Thomas Energy announced that Entegrus Powerlines was its partner of choice to create a new, regional utility with a focus on efficiency, responsiveness and innovation. Both Entegrus and St. Thomas Energy are looking forward to meeting and speaking with customers, and working with our new team members to continue to offer exceptional customer service with fast operational response times. Visit our merger website to learn more about our proposed merger with Entegrus and review our community meeting schedule.
Learn about the Ontario Energy Board’s new Ontario Electricity Support Program (OESP). The program provides low-income consumers with a Monthly on-bill credit to reduce their electricity bill. Customers must apply & meet eligibility requirements.
My Account is your convenient, online energy management service. By registering, you will have access to paperless billing, online forms, past bills and household usage details that tell you when, and how much energy you are using. My Account also lets you see how your usage compares to similar accounts. A one-stop service, see your billing and energy information in one place so you can better manage your account and your usage.
Starting in 2014, Ontario electrical distributors began publically reporting a Scorecard of performance measures set out by the Ontario Energy Board (OEB). The scorecard includes 24 prescribed performance measures intended to communicate the outcomes and achievements of each electrical distributor. The 2014 scorecard has been released, click the link below to view the most recent Entegrus Powerlines scorecard.