My power is out. What should I do?

To report a power outage or water emergency during regular business hours:

Chatham-Kent, Strathroy-Caradoc, Parkhill, Newbury and Dutton-Dunwich Customers: 1-866-804-7325

Newbury Water Customers:  (519) 693-4941 

St. Thomas Customers: (519) 631-5550

To report emergencies after hours:

Please phone our after hours emergency reporting line: 1-866-804-7325

Newbury Water Customers:  (519) 693-4941 

St. Thomas Customers: (519) 631-0311

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