News

Entegrus has received reports of individuals going door to door misrepresenting themselves as Entegrus. "Home Service Canada" was the name of the company reported to us. An appointment was made claiming an inspection was required. The individuals have…

Watch out for downed powerlines in flood-affected areas. If you see one, stay back 10 metres (the length of a school bus), call 9-1-1 and Entegrus to report it. Localized flooding has the potential to cause wet basements. Do not enter your basement if…

Important note: Customers in St. Thomas will be receiving a letter containing a new account number in the mail. Due to a technical glitch at TD Canada Trust, customers who pay online through TD Canada Trust Bank will need to re-register Entegrus as a…

The Ontario Energy Board (OEB) has announced new electricity prices for households and small businesses, effective November 1. Winter time-of-use (TOU) hours will also take effect November 1. * With changes in legislation, prices on the Electricity…

Entegrus, with assistance from third party information management company, Convergys, will be dialing our customers from September 30th - October 15th to complete a Customer Satisfaction Survey via telephone.  Concentrix will be calling customers Monday…

Entegrus, along with the EDA (Electricity Distributor’s Association) Western District, hosted the Power of Golf “Fore Charity” Tournament at the St. Thomas Golf and Country Club on Thursday, September 12. Golfers from the Electricity industry throughout…

Entegrus Powerlines and St. Thomas Energy to Merge Operations April 1, 2018 Entegrus Powerlines Inc. (EPI) and St. Thomas Energy Inc. (STEI) will merge operations, effective April 1, 2018. The Ontario Energy Board (OEB) recently issued a Decision and…

Entegrus is looking to the community to report suspicious activity around the company’s substations after a recent rash of break-ins where thieves are looking for copper. “What thieves don’t know, is that Entegrus no longer uses copper wire in its…