News

Customer Service will reopen on Tuesday, October 13th at 8:30 am. In case of a power interruption or water emergency, please contact 1-866-804-7325.

In Person Customer Appointments Some of our services require on premise visits from our staff. Please see below for precautions our staff will be taking to ensure the safety and security of themselves and the public. Field Service Representatives are…

Entegrus has received the following Media Release from the Chatham-Kent PUC: Chatham-Kent Public Utilities Commission (CK PUC) is implementing lawn watering restrictions for ALL customers, both residential and commercial, on municipal water. The water…

Entegrus CEO Jim Hogan joins others from across Ontario’s electricity industry in a discussion on navigating their operations throughout the COVID-19 pandemic and what the future holds for their organizations.  Listen now

Entegrus will fly its flags at half-mast on Tuesday, April 28th,  in honour of workers who were injured, or lost their life due to a workplace accident. The National Day of Mourning is held annually on April 28th. Workers throughout Canada are…

The Ontario Energy Board has issued a Consumer Alert regarding increased efforts by scam artists during the Covid-19 Emergency. Consumer tips: Beware of messages with COVID-19 in the subject line and claiming to be from your utility. There have been…

The Government of Ontario is providing temporary 45-day emergency relief to support Ontarians impacted by the global COVID-19 outbreak. As of Tuesday, March 24, 2020, households, farms and small businesses who pay time-of-use electricity rates will be…

Entegrus wants to assure its customers that we are listening, and we are prepared. “Living and working through a global pandemic where the rules change daily if not hourly, is a challenge, but one that we are prepared for.” stated Jim Hogan, President…

EFFECTIVE MONDAY MARCH 16, 2020  Attention Entegrus Customers: Entegrus has been closely monitoring the Coronavirus (COVID-19) outbreak and continues to observe Health Canada’s  recommendations. Our first priority is the continued safety of our…

Innovative Research, a national public opinion research firm, will be contacting members of the community on behalf of Entegrus to participate in a telephone survey on public awareness of powerline safety. The survey will take place between March 2nd and…