COVID-19 Energy Assistance Program for Small Business (CEAP-SB)

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The COVID-19 Energy Assistance Program for Small Business (CEAP-SB) provides a one time, on-bill credit to eligible small business and registered charity customers to help them catch up on their energy bills and resume regular payments.

As of March 3, 2021 the OEB has announced that the CEAP Residential and CEAP – Small Business program funding has been combined and customers are now eligible to apply for additional funding available.  

Applications will be processed in the order in which they are received. Please note, submitting an application does not guarantee funding.

Benefit Amounts 

Eligible small business and registered charity customers may qualify for a one-time CEAP-SB credit equal to the electricity charges that are overdue on the date of their application for CEAP-SB, up to a maximum of $1500.

The Ontario Energy Board has recently updated the eligibility criteria and benefit amounts so that more customers may qualify for CEAP-SB. Please see below for updated eligibility requirements.

Program Eligibility 

1. As of the date you are applying, your small business or registered charity has an active account with an electricity distributor or a unit sub-meter provider. You will be required to provide your registered business number or registered charity number.

2. Your small business or registered charity is classified as a general service less than 50 kilowatt (kW) customer if the account is with an electricity distributor, or

3. Your small business or registered charity is using less than 150,000 kilowatt-hours (kWh) of electricity annually if the account is with a unit sub-meter provider.

4. As of the date you are applying, your small business or registered charity has overdue amounts owing from one or more previous electricity bill(s) incurred since March 17, 2020, the date of the initial Provincial Declaration of Emergency.

If you previously received funding under this program and are reapplying based on overdue amounts still owing, you may qualify for additional funding up to a total combined maximum credit of $1,500.

If you are not eligible for CEAP-SB, your business may still be eligible for property tax and energy bill rebates. More information can be found here: Ontario.ca/covidsupport

In addition, your primary residence may be eligible for residential CEAP or lower-income energy support programs. Please contact us for information on entering into a payment agreement. You may also visit the Ontario Energy Board’s website for more information.

How to Apply

Download the PDF Application here (Adobe Acrobat Required), and return to us via email

Return by mail to: Entegrus, P.O. Box 70, Chatham, ON, N7M 5K2.

* If you are having difficulties accessing the PDF application, right-click the application form link below and select "Save link as" to save to your computer, or email us to receive a copy. 

Download Application (Adobe Acrobat Required)

 Visit the Ontario Energy Board website for more information.