Water Rates

Looking for water conservation tips?  Click here.

*Please note: watering your lawn and garden or filling your pool with Municipal water is subject to both water and wastewater charges.

Location Options

Chatham-Kent

Strathroy-Caradoc

Newbury

Chatham-Kent

Water Rates

Entegrus provides the water usage billing and collecting for customers of the Public Utilities Commission (PUC) of Chatham-Kent, Strathroy-Caradoc & Newbury. Your monthly bill is based on the amount of water that you use (according to your water meter). 

Entegrus also provides cycle meter reading, readings for final billing, call centre support for billing and account inquiries and a 24/7 automated service to access account balance and payment history.

Rates and charges are listed in the Water and Sewer Rates By-law 13-001. 

 

Chatham-Kent Rates  

 

Water Deposit Policy

All water accounts that are not in the name of the property owner are required to provide a $125 deposit. This new policy applies to all water accounts, effective immediately.

This deposit balance will remain on the water account for the length of the tenancy.

If moving from one service location to another within our service territory, deposits may be transferred if the account remains in the same name. To report a move, please call 519-352-6300.

Connecting a Curb Box

To proceed with connecting to a curb box (valve at the property line of an existing service), please follow the steps below:

  1. Obtain a Water Permit from any Chatham-Kent Municipal Centre 
  2. Install Water Service from the PUC, please call 519-436-0119
  3. Request a Trench Inspection
  4. Install Meter
  5. Install Back Flow Preventers
  6. Connect to Curb Stop/Turn Water On
  7. Call for “Touch Pad” Appointment

 

Strathroy-Caradoc, Mount Brydges

The Environmental Services Department of Strathroy-Caradoc is in charge of operating the water and wastewater (sanitary sewer) systems in the municipality of Strathroy-Caradoc.  Visit their website for more information, and contact details.

Water Rates

Entegrus provides the water usage billing and collecting for all residential customers of the Public Utilities Commission (PUC), Strathroy Caradoc Water & Newbury Water. Your monthly bill is based on the amount of water that you use (according to your meter). 

Entegrus also provides cycle meter reading, readings for final billing, call centre support for billing and account inquiries and a 24/7 automated service to access account balance and payment history.

Rates and charges are listed in Bylaw 63-09 2010 Strathroy and MBA water system and Strathroy Sewer Rates. 

 

2013 Strathroy-Caradoc Rates 

 

2014 Strathroy-Caradoc Rates 

 

2015 Strathroy-Caradoc Rates

 

2016 Strathroy-Caradoc Rates

 

2017 Strathroy-Caradoc Rates

 

Newbury Customers:  

Please contact Newbury Water at (519) 693-4941 for more information.

Looking for More?

Select a question